Welcome Campaigns

Welcome Campaigns automatically send messages to new fans the moment they follow or subscribe. This helps you start conversations at the perfect time and stay consistent across your entire team, without anyone having to manually send a welcome to every new fan.

Written By Chatseeker

Last updated About 2 months ago

Why use Chatseeker's Welcome Campaigns over Fansly's built-in option

Fansly has a native welcome message feature, but it's easy to spot as automated. Chatseeker's Welcome Campaigns are designed to feel more natural, with configurable delays that make the message arrive like a real chatter sent it. Combined with smart follow-ups that only fire if the fan hasn't replied, you get a much higher reply rate and far fewer fans who immediately recognize the message as automated.

In short: more natural timing, smarter follow-ups, and meaningfully better conversion than the default Fansly flow.

What it does

  • Automatically messages new Followers or Subscribers based on a trigger.

  • Optionally sends a follow-up sequence after a configurable delay.

  • Skips any fan who has already received a message, so no one gets welcomed twice.

Creating a campaign

  1. Open Welcome Campaigns.

  2. Click Create Campaign.

  3. Set the Trigger:

Trigger

Fires when

Followed

A user starts following the creator

Subscribed

A user starts a paid subscription

  1. Enter a Campaign name.

  2. Configure the Welcome Delay (minutes) to control how quickly the first message goes out.

  3. Add one or more Welcome Messages using Add Message.

  4. Optionally configure a Follow-up:

    • Toggle Enable Follow-up on.

    • Set the Follow-up Delay (minutes).

    • Configure Send If Welcome Not Read to decide whether the follow-up should fire even if the first message wasn't opened.

    • Add one or more Follow-up Messages.

  5. Save your changes.

Validation rules

  • A campaign name is required.

  • At least one welcome message is required.

  • If follow-up is enabled, at least one follow-up message is required.

New campaigns are active by default. You can deactivate them later if you want to pause sending.

Running multiple campaigns for A/B testing

You can create multiple campaigns for the same trigger (for example, several Followed campaigns running side by side). This is one of the most powerful ways to find out what actually works with your audience. Test different opening lines, delays, or follow-up strategies, then compare their reply rates and revenue impact directly from the campaign list.

Over time, this helps you identify the top-performing flow and deactivate the ones that underperform.

Managing campaigns

Each campaign on the Welcome Campaigns list has an actions menu with these options:

Action

What it does

View Statistics

Opens detailed performance metrics for the campaign

Edit

Change messages, delays, or follow-up settings

Duplicate

Create a copy, ideal for A/B testing variants

Activate / Deactivate

Turn the campaign on or off without deleting it

You can also filter the list by All, Subscribers, or Followers.

Statistics

Performance is shown inline on the list page for quick comparison.

Metric

What it shows

Fans Received

How many fans entered the campaign

Reply Rate

The share of fans that replied

Follow-Ups

Follow-ups sent and read

Change the date range from the date picker to focus on a specific period or refresh the numbers.

Important to know

  • Once a fan has received a message from your team (either automatic or manual), the Welcome Campaign will not send again. This prevents duplicate welcomes and keeps the conversation natural.

  • For the cleanest results, make sure your trigger setup matches your funnel. Use Followed campaigns for free followers and Subscribed campaigns for paid subscribers.