PPV Reminders

Not every fan buys a PPV the first time they see it. Some miss it in a busy inbox, some need a gentle nudge, and some are waiting for a reason to commit. PPV Reminders automatically follow up with fans who haven't purchased your PPV, giving you a second chance at every sale without any manual work.

Written By Chatseeker

Last updated About 2 months ago

Reminders consistently recover a meaningful share of PPV revenue, especially from fans who saw the original message but didn't act on it.

How it works

When a fan receives a PPV and doesn't purchase it within your configured wait period, Chatseeker automatically sends your reminder message. Simple setup, continuous upside.

Setup

Enable or disable PPV Reminders

  1. Open PPV Reminders.

  2. Toggle the switch to Enabled or Disabled.

Configure the wait period

The wait period defines how long Chatseeker should wait after the original PPV before sending the reminder.

  1. Open PPV Reminders.

  2. In Wait Period, enter the number of Minutes (0 or greater).

Set the reminder message

A reminder message is required for the feature to work.

  1. Open PPV Reminders.

  2. In Reminder Message, click Add Message (or Edit Message if one is already set).

  3. Write your reminder and save it.

Tips for effective reminders

  • Keep it casual. A reminder should feel like a natural follow-up, not a second sales pitch. A short, friendly message usually outperforms a hard sell.

  • Timing matters. Too soon feels pushy, too late and the fan has moved on. Test different wait periods to find what works best for your audience.

  • One reminder per PPV. Each fan receives the reminder only once per PPV, so don't worry about spamming.